privacy policy
Information given to us will only be used to enhance your shopping experience, resulting in a more personalised service for you. We are fully committed to protecting your privacy.
Any personal information that you submit will be used simply to process your orders and is protected by our secure server software. This software encrypts all information you input before it is sent for payment processing. We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access.
You can also choose to receive information via Austique newsletters, notifying you of important changes to our site or offering you special promotions. These communications are designed to enhance your experience as an Austique customer and will always contain an ‘unsubscribe’ option.
When you order, we will require your name, email address, credit / debit card number and card expiry date. Without this information we would not be able to process your request or notify you of acceptance of your order. Your credit card details are not retained by us once the transaction is complete.
- Internal confidentiality within Austique±
- Access to customer account information is limited to those who need access for the performance of their job.
- We use full login controls on our sales control system.
- All employees are required to sign a confidentiality clause as part of their terms
of employment with the company. - Confidentiality and database access controls are reviewed periodically and updates as required to further protect your personal data.
- Your rights±
- Use of 'cookies'±
- Consent±
Within Austique we protect your privacy in 4 ways:
If, for any reason, you are unsure about the personal and account information we are holding in your name, please contact our customer service team. They will be happily review your file and update the records if required. You can contact our helpful staff by email, phone or fax. Alternatively, this information can be checked and reviewed on line once you have signed in.
Our cookies do not contain any personal information about you - they are used only to determine your browser and user preferences for our site. We believe that this can greatly assist us in providing you with the service that you desire and to enhance your browsing experience. However, if you prefer, your browser software should enable you not to accept cookies. You should still be able to use our site without cookies enabled.
Your use of this website signifies your consent to the collection processing and use of personal information by us for the purpose of administering and dealing with your order or account, market research, processing your payments, credit reference checking and fraud detection, and for marketing purposes as outlined above.